Visionworks Superstition Springs
Optometrist
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(480) 985-7239
6555 E Southern Ave #2410, Mesa, AZ 85206, USA
Opening Hours:Monday: 9:00 AM – 7:00 PMTuesday: 9:00 AM – 7:00 PMWednesday: 9:00 AM – 7:00 PMThursday: 9:00 AM – 7:00 PMFriday: 9:00 AM – 7:00 PMSaturday: 9:00 AM – 7:00 PMSunday: 11:00 AM – 4:00 PM
Area Served:Within 4 miles (6.4km) of 6555 E Southern Ave #2410, Mesa, AZ 85206, USAGet more exposure
Google Rating: 4.3 out of 5 stars (344 total ratings)
K J1 StarRefused to repair a broken bow on glasses that are less than three months old. Offered to sell us the same frame at half price to transfer the lenses into, but then discovered they “conveniently” don’t carry that frame anymore. $400 glasses that they don’t stand behind at all.
Add to that a very rude salesperson (very put out she had to end a personal call to assist us) and we won’t ever be going back there! Save your money and shop at a store that cares about their customers.Sunday 21st April 2024
Marcus Matlock5 StarFortunately, I was able to order additional contact lenses expeditiously.
The two male Visionworks representatives presented exceptional customer service.
The gentlemen demonstrated great professionalism and outstanding customer satisfaction.
The superbed discounted rates I received with my package deal were cost-effective and beneficial.
I liked the fact that I was able to get my previously purchased glasses repaired, too.
The well marked products that were showcased and eventually purchased. I decided to get Ray Ban sunglasses and a classy looking pair of prescribed lens with cool frames!Sunday 3rd December 2023
Cheryl A4 StarIt is a very pleasant experience coming here on an annual basis. The staff is great, friendly, very helpful and they all have been working there for all the years I have been going there. Except doctors seem to change frequently. I find the most frustrating part is working your way through Amelia the automated answering system. But one of the staff gave me the hint to get to them faster.Tuesday 5th December 2023
Shawna Mesa1 StarI used this facility last year and it was Great but this year does not even deserve the 1 star. I check in and 1 of the receptionist tells me the copay cost and I questioned that , she could not give me a direct answer as to why. I go back for the exam, huge lack of customer service , no greet , how's the day nothing ..... The dr was awful she assured me my contacts that she was recommending are cheaper and better then what i got last year , I get to the front desk to check out and my co pay was higher then what i was told when i checked in . I asked why and she said that she said no idea that i should know my benefits. True to a point but she was still wrong. I was so frustrated and paid what she said and asked for my prescription I will not be returning. Called VSP and told them what was going on and they told me that they were trying to bill it wrong and so it kept denying it. So had to file a claim on that. The contacts were incorrect i was able to see better without then with them in. So now its off to find another vision place start over.Tuesday 13th February 2024
Michael4 StarI purchased replacement frames. This is an excellent store and provides fantastic customer service. I gave 4 stars because my original frames only lasted 17 months before they broke and I feel eyewear should last much longer.Thursday 30th November 2023